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Warranties

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System Warranty Information

There is a growing and continued need in the industry for information technology systems to perform to international standards. Assurance is therefore needed in order to warrant performance over a 25 year/lifetime, with minimum downtime.

MEGAnet® as a quality, cost effective complete network solution, offers a ‘peace of mind’ 25 year MEGAwarranty. This allows for installation of a MEGAnet® premium solution with no additional warranty cost.

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What does a MEGAwarranty cover?
  • MEGAnet®  components are free from defects
  • MEGAnet® components meet set specification i.e. ISO/IEC 11801 (Ed. 2.2); TIA/EIA 568-C
  • MEGAnet® certified system perform to international specification i.e. ISO/IEC 11801 (Ed. 2.2); TIA/EIA 568-C
  • The warranty applies to permanent links only
What does a MEGAwarranty not cover?
  • Unauthorised additions, alterations and repairs
  • External factors not covered under warranty or applicable standards
  • Acts of God
What does a MEGAwarranty require?
  • Registered MEGAnet® system installer
  • Pre-approved warranty site application
  • MEGAnet® warranty protocols and procedures must be adhered to
 What are the limitations?
  • Neither MEGAsystems nor the distributor of any component of the certified system will be liable for
    • system down-time
    • inconvenience
    • disruption of business
    • property damage
    • punitive damages
    • loss of profit or business
    • any other incidental or consequential damage caused by any failure of the certified system or any component thereof.
  • Products carrying a warranty against manufacturing defects in material will be repaired/replaced by MEGAsystems CC, at its discretion, providing products are deemed to be covered by the Limited Warranty.
  • Products damaged due to misuse, alteration, improper installation or freight handling are not covered by our Limited Warranty.
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